Gen AI and Digital Twins for Retail With SoftServe and NVIDIA

Digital twins and Generative AI are rapidly transforming retail.

How will you use these technologies to maintain your market position through robust innovation? SoftServe and NVIDIA can help.

As the retail landscape continues to evolve, digital twins and Generative AI are creating advantages for early adopters.

Perhaps their greatest promise for retailers lies in their ability to enhance the customer experience — both in-store and online. By building on previous efforts, these technologies offer the potential for fully automated, yet highly personalized shopping experiences.

SoftServe helps retailers capitalize on these advances to increase customer satisfaction and revenue. As an NVIDIA Elite Service Delivery Partner, we can offer you the expert support you need to build effective solutions. In fact, we were recognized as NVIDIA’s Outstanding Impact Partner this year.

If you are interested in taking the next step towards greater revenue streams through deeply satisfied customers, let’s talk!

And keep scrolling to find out more about how you can use Generative AI and digital twins.

Generative AI: The Future of Customer Service

Generative AI has already begun to expand the possibilities of automating customer service. Just one example comes from Gen AI-powered digital avatars. Businesses are no longer restricted to chatbots repeating responses and eventually referring customers to live representatives.

Combined with customer data, digital avatars provide customers with a hyper-personalized customer experience tailored to their needs. For retailers, there is incredible potential to improve customer service both in increasingly autonomous stores and during online shopping experiences.

SoftServe built two digital avatars with NVIDIA’s Omniverse Avatar Cloud Engine and large language model (LLM) services, which utilize Generative AI. Explore some examples below!

Digital Twins: Developing a New Kind of Store

High-definition digital twins allow you to solve challenging business problems by modeling complex systems. By deploying digital twins, you gain deep insight into your operations, paving the way for efficiency gains in stores and along the entire value chain.

NVIDIA provides the perfect ecosystem to make high-fidelity digital twins a reality:

The NVIDIA Modulus framework for incorporating physics equations lets you build physics-based machine learning models, simulate data, and run rapid simulations.
Omniverse provides a high-definition 3D environment to present and visualize these models.

Whether building greater coherence in physical shops or supply chain operations, SoftServe can help you use NVIDIA technologies to develop powerful digital twins to understand and optimize workflows. We recently collaborated to create a fully visualized digital twin of an entire factory. Watch a video of it here!

Future Factory in Omniverse by Softserve

How SoftServe and NVIDIA Collaborate

Our partnership with the NVIDIA team is based on deep expertise in all aspects of their ecosystem and delivers top-quality solutions to SoftServe and NVIDIA clients.

As an NVIDIA Elite Service Delivery Partner, our expertise helps build solutions to solve your most complex problems.

ELITE SERVICE DELIVERY PARTNER STATUS

50+

People experienced in NVIDIA
stack and Professional
Services as an Elite SDP

500+

Experts in Big Data, Al/ML, Robotics, loT, AR/VR and R&D

GLOBAL LAUNCH PARTNER FOR OMNIVERSE

Dedicated Omniverse Competency Team being deployed, capable of developing connectors, extensions, IsaacSim robotic simulation, CloudXR, and heavy focus around digital twins industrial solutions.

Meet Roger Rehbein

Roger Rehbein

Client Partner for Rewe

“Our engineering staff has worked closely with Rewe subsidiaries, rapidly and reliably delivering headless ecommerce solutions for the home improvement chain Toom Baumarkt. There are many opportunities to continue this exciting path to assist Rewe in developing greater efficiency, resiliency, and robust innovative business practices.

“If you want to talk about how Rewe can use Gen AI and digital twins to create substantial business value throughout its retail operations, book a meeting with me below!”

DIGITAL TWINS AND GENERATIVE AI FROM SOFTSERVE AND NVIDIA

Ride the wave of innovation with digital twins and generative AI from SoftServe and NVIDIA

Generative AI: The Future of Customer Service

Digital Twins: Developing a New Kind of Store

How SoftServe and NVIDIA Collaborate

Meet Roger Rehbein

LET’S TALK

LET’S TALK