How Payers Can Leverage a Next-Generation Care Management Model Using New and Untapped Data

There is a care management evolution going on in our healthcare ecosystem. The evolution is partly out of necessity—healthy members often mean lower costs.

Payers are shifting from traditional call center care management to a modern and flexible platform-based care management approach. Benefits include:

• Increasing member satisfaction
• Improving the quality of care 
• Lowering the total cost of care delivery

This IDC InfoBrief explores how a Next-Generation Care Management Model is necessary to support whole-person health through enhanced engagement and collaboration. A key strategy in this model is to use new and untapped data to drive more meaningful and personalized member interactions.   

Download this InfoBrief to learn about the benefits of a Next-Generation Care Management Model and how you can get started today.