Patient-led Pre-Registration Experience for Healthcare

The pre-registration process in healthcare should be more than a series of forms requisite for treatment. This initial contact should be a communication workflow thoughtfully designed to engage the patient, gather accurate data, provide information about care, and set expectations for the visit.

By designing pre-registration from the patient perspective, providers remove friction caused by paperwork, inaccurate data, and routine questions. Instead, they empower patients to take greater control of their treatment—this is true patient-led care.

In this whitepaper, we’ll take closer look at outdated registration processes, how to optimize current healthcare systems, and next steps for greater patient engagement.