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Pega GenAI™ + AWS AI = Automation Superstar

EMBED AWS AND DATA SERVICES NATIVELY INTO YOUR PEGA APPLICATIONS TO AUTOMATE EVEN MORE WORK

AI innovator, SoftServe, opens new possibilities for companies already invested in Pega and AWS: technical + industry use case expertise + solution accelerator

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Gen AI Adoption Patterns

When it comes to adopting Gen AI, there are a variety of adoption patterns to consider. Based on what you hope to achieve, we'll steer you toward one or two of the patterns:

 
  • Pay and Use
  • Integrate Into Your Apps
  • Enrich With Your Data
  • Train on Your Data
  • PAY AND USE
    SoftServe Master Key Schema 1

    Rapidly adopt third-party application, but with limited customization and control

  • INTEGRATE INTO YOUR APPS
    SoftServe Master Key Schema 2

    Seamlessly integrate third party GenAl models into your corporate applications including Pega

  • ENRICH WITH YOUR DATA
    SoftServe Master Key Schema 3

    Customize third party GenAl models with your data and integrate it into your corporate apps ie. Pega GenAlTM

  • TRAIN ON YOUR DATA
    SoftServe Master Key Schema 4

    Develop custom GenAl models trained on your data and integrate them into your apps for full ownership, control and customization

INTEGRATE INTO YOUR APPS

Seamlessly integrate third-party Gen AI models into your corporate applications, including Pega

  • Tailored Interactions Icon
    TAILORED INTERACTIONS

    Embed ChatGPT or a chatbot agent into your corporate applications for personalized responses and better experiences.

  • Smarter Document Processing Icon
    SMARTER DOCUMENT PROCESSING

    Embed AWS services into your Pega workflow for intelligent document processing and enhanced automation.

When you combine Pega with AWS AI services like Amazon Textract, Amazon Comprehend, and Amazon Bedrock, you take automation to new levels. You'll speed up processes, cut down on errors, and drop tedious manual tasks. Think about how much smoother your workflow could be, leading to faster and smarter case resolution.

If your company uses Pega for customer sales and processes like account opening, underwriting, or onboarding, integrating AWS streamlines these steps. It automatically processes documents, forms, images, videos, and audio files, interpreting and validating them while checking for quality. This cuts down on manual work and speeds up case resolution.

Enrich Your Data

Customize third-party Gen AI models with your data and integrate them into your corporate applications, including Pega GenAI.
If your company is running the latest “Infinity” version of Pega software, you can:

  • Create new Pega work automation applications with Pega GenAI.
  • Get more done by using a knowledge base and coaching system, powered by Pega GenAI.
  • Sift through Pega cases, data, meetings, and conversations to unearth insights.
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Pega GenAI™ Tools

Enrich your data with Pega GenAI applications

  • Pega GenAI Blueprint image

    Pega GenAI Blueprint™

    Quickly design and improve workflows, turning your great ideas into enterprise applications with AI-generated low-code solutions.

  • Pega GenAI Knowledge Buddy Image

    Pega GenAI Knowledge Buddy™

    Tap into the collective knowledge of your enterprise. This tool provides instant answers and summaries, making it easier and faster to find the information you need.

SoftServe Master Key

Since your company already uses Pega and AWS, you have the technology needed to apply Pega GenAI in your applications. To make adoption easy, let your developers use AWS and data services natively inside your applications.

How can you do this?

SoftServe developed an accelerator we call “The Master Key.” It's a powerful connector that helps clients using both AWS and Pega platforms link existing Pega applications to AWS and machine learning (ML) services or other AWS solutions.

SoftServe Master Key bridges the gap between AWS and Pega, combining the strengths of both platforms to improve automation and achieve better business results.

Find out more
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OUR PARTNERSHIP AND EXPERIENCE

As a top AWS and NVIDIA partner, SoftServe has led AI and Gen AI implementations and helped companies make the most of Pegasystems automation for better customer experiences.

  • Google Cloud
  • Microsoft
  • Nvidia

Not sure how to get started?

  • Discovery
  • POC
  • Implementation
  • Discovery icon Discovery

    We start by getting a clear idea of what you need from a business perspective.

  • POC icon POC

    Then we pick use cases based on your business needs and develop a PoC.

  • Implementation icon Implementation

    Once we’ve proven the use case in a PoC, we can start implementation.

Let's talk