The ultimate omnichannel e-guide for provider organizations
Healthcare is personal—there is no one size fits all—and today’s patients expect more from their health systems. With the explosion of mobile apps, email, social media, and text messaging available in the retail and financial industries, many provider organizations are using these channels to engage with patients.
Unfortunately, this multichannel strategy is stalling because each channel is separate and works independently, creating fragmented, inefficient, and impersonal experiences.
It is critical for provider organizations to rethink how they communicate with patients, to provide the right information, at the right time, through the right channel.
In this e-guide, you’ll discover the steps you can take today to enable an omnichannel communication strategy:
- Understand the challenges to omnichannel within the provider landscape
- Explore how an effortless omnichannel solution can benefit your brand
- Determine where your provider organization is on the Digital Transformation Roadmap
- Take the Digital Maturity Assessment