Tech Leadership Reimagined: A SoftServe Perspective on the Future of BFSI

The financial services industry is at the forefront of technological innovation. However, the push for digital transformation brings challenges such as technical debt, governance, and evolving regulations. Overcoming these requires AI-optimised infrastructure, accessible data, and business resiliency. This convergence presents financial institutions with an opportunity to reshape their strategies in a rapidly evolving digital world. However, questions remain about the future of technology in finance. How can organisations mitigate the risks of emerging technologies while leveraging them for competitive advantage? What strategies can reduce the burden of technical debt and maximise operational efficiency? As governance evolves from a regulatory necessity to a strategic enabler, how can institutions harness it to build trust and drive innovation? These were some of the critical themes explored at the recent Insights Forum roundtable hosted by SoftServe and moderated by Ecosystm during the Singapore Fintech Festival. This closed-door session brought together banking, data, and technology leaders to discuss the opportunities and challenges shaping the next wave of technology adoption in BFSI